PRIVACY CONDITIONS

Welcome to our website! The protection of your personal data is very important to us.

In these Privacy Conditions we explain how we deal with personal data obtained by us via the website www.afadispensing.com (hereinafter the ‘Website’) and via offline requests for information or contact.

COLLECTION AND USE OF PERSONAL DATA

REQUEST FOR CONTACT OR INFORMATION

If you are curious about what AFA could do for you or if you want to see what you brand would look like with AFA's products please contact AFA Dispensing (Head Quarters in the Netherlands) or a local subsidiary in the United States, China or Singapore. This can be done by telephone or via the online contact forms on the Website.

ONLINE CONTACT FORM

If you request us to provide information, make contact or schedule an appointment with you, you will need to provide at least the following personal data via the online contact form in order for this request to be processed:

  • Region
  • Name
  • E-mail address
  • Topic
  • Message

Depending on your request or question, you may also be asked to provide the following personal data:

  • Company name
  • Phone number (if you wish for us to call you)

DOWNLOADING PRODUCT SHEETS

If you wish to download our product sheets, you will need to provide at least the following personal data via the online form in order for this request to be processed:

  • Name
  • Company name
  • E-mail address
  • Region

We may use this data to contact you via email to provide you with information relating to our products.

EMAIL NEWSLETTER

If you wish to receive our free email newsletter, you will need to provide at least the following personal data:

  • Company
  • Name
  • Email address
  • Region
  • Area of interest

This data will be used to send you the free email newsletter and contact you (if applicable). At all times you are able to unsubscribe from our newsletter by clicking the unsubscribe link in our newsletter.

We use a third-party service of MailBlue to send out newsletters and administer our mailing list. Their privacy policy is available at https://mailblue.nl/legal/privacy-policy/.

USE OF MARKETING AUTOMATION

This Website uses the online marketing automation service of MailBlue to track user interactions with our site, send and track email. MailBlue Marketing Automation is provided by MailBlue B.V. For more information on data protection and the privacy practices of MailBlue, please visit https://mailblue.nl/legal/privacy-policy/.

COOKIES

Our website uses cookies. A cookie is a simple small file that is sent along with pages from this website and / or Flash applications and is stored by the browser on the hard drive of your computer.

For more information on the use of cookies on the Website, please refer to our cookie policy which can be found on the Website.

PROVISION OF DATA TO THIRD PARTIES

We apply suitable safeguards to protect the privacy and security of your personal data and use it in a way that is consistent with your relationship with us and the practices described in these Privacy Conditions. We also enter into data processing agreements with third party processors that contain model contract clauses that have been approved by the European Commission if required.

We will not provide your personal data to third parties, unless:

  • you have given express consent for this purpose;
  • it is necessary for the performance of an agreement concluded with us;
  • we have a legitimate interest in doing so;
  • it is compulsory by law.

LOCAL SUBSIDIARIES

We have our headquarters in the Netherlands. In order to provide you with a better service, your personal data might be made available to our local subsidiaries, including those in countries outside of the European Economic Area (‘EEA’). These subsidiaries will use your data solely for the purposes for which the data has been provided, for example for the performance of an agreement that has been concluded with you or for providing the information that you have requested.

DATA STORAGE AND RETENTION

Your personal data is stored by us on our servers and on the servers of the cloud-based database management services we engage. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.

RETENTION PERIOD

We will not retain your data longer than is necessary for the purposes for which it was processed, unless the data must be retained longer in order to comply with legal obligations (such as the Dutch fiscal obligation to store certain data for at least seven years). The period for which data is retained depends on the nature of the data and the purposes for which it was processed. The retention period can thus differ for each purpose and for each country.

SECURITY OF YOUR INFORMATION

We take appropriate and reasonable technical and organizational measures designed to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal data. We have implemented physical, technical and administrative safeguards and we restrict access to your personal data to those employees who need to know.

THIRD PARTY PRIVACY STATEMENT

Our website might contain links to external websites of third parties. These Privacy Conditions do not apply to third-party websites that are associated with the Websites by means of links. We do not accept any responsibility or liability regarding how these third parties deal with your personal data. We therefore recommend that you always familiarize yourself with the privacy policy on such third-party websites.

DATA SUBJECT RIGHTS

RIGHT OF ACCESS AND CORRECTION

You are entitled to access the personal information that we have available of you. If the information is incorrect, you may request us to correct it.

RIGHT TO OBJECT

You have the right to object to the processing of your personal data if you do not agree with the way we process such data. If you object to the use of your personal data for direct marketing purposes, we will immediately cease to use your data for these purposes.

RIGHT TO DATA PORTABILITY

In certain circumstances you have the right to receive the data you provided to us in a structured, commonly used and machine-readable format and you have the right to transmit those data to a third party.

RIGHT TO BE FORGOTTEN

You have the right to request us to delete the personal data we have on you. When you request the deletion of your account, we will delete data that can be traced back to you, except for the data that we are required by law to store for a longer period.

RIGHT TO RESTRICTION

You have the right to request restriction of the processing of your personal data. This means that we may retain your data but may not use it. You have this right in a certain circumstance. If you are of the opinion that this applies to you, please contact us.

RIGHT TO WITHDRAW CONSENT

You have the right to withdraw any consent you have previously given with effect for the future at any time without this affecting the lawfulness of the processing that took place on the basis of the consent given until the moment of withdrawal.

CONTACT DETAILS FOR REQUESTS

For the abovementioned requests, please contact privacy@afadispensing.com. Please note that for such requests, we need to verify that you are actually the person in question.

RIGHT TO FILE A COMPLAINT

You have the right to submit a complaint about the way we handle your data. If you have a complaint, we prefer to resolve it with you personally. Please do not hesitate to contact us at privacy@afadispensing.com.

If you nevertheless still can't work it out with us, then you have the right to submit your complaint with the Dutch Data Protection Authority or, if you reside in the European Union, the supervisory authority in the Member State of your habitual residence

NO AUTOMATED DECISION MAKING

No automated decision making takes place via the Website.

AMENDMENTS TO THESE PRIVACY CONDITIONS

Legislative changes or changes to our internal processes may require these Privacy Conditions to be amended.

If such an amendment has been implemented, we will inform you of this at the beginning of the Privacy Conditions.

We recommend you consult these Privacy Conditions regularly so that you are aware of such amendments.

CONTACT INFORMATION

If you have any questions about the processing of your personal data and your rights relating to data protection, please contact:

AFA Dispensing Group B.V.

Attn. Legal Counsel

+31 (0)40-309 9600

privacy@afadispensing.com

Achtseweg Zuid 151B

5651 GW Eindhoven

The Netherlands

Version: 2.0

Date of latest amendments: September 13, 2022

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